Terms and Conditions

DISCOVERY CALLS

Discovery calls are free and are an opportunity for us to see if we would be a good ‘fit’.  Everybody’s journey is different but coaching often includes discussions of a sensitive and personal nature and it is important that you choose to work with a coach with whom you feel totally confident sharing this kind of information with.  This call gives us the chance to get to know each other and explore decide if we want to work together.  During this call we will also discuss the programmes which is most suitable for you.

PROGRAMMES POLICY:

After your discovery call, details of the agreed programmes are confirmed, via email, together with payment options.  Payments are made via PayPal prior to the programmes starting and reminder email is sent, 24 hours in advance of the meeting. 

CANCELLATION POLICY:

I politely request 24 hours notice for cancellation to save you incurring the cost of the consultation.

WEBSITE &PROGRAMMES CONTENTS:

When you purchase or access our Website or any of its Content, you agree that:

  • You will not copy, duplicate or steal our Website or Content. You understand that doing anything with our Website or its Content that is contrary to these T&C and the limited license we are providing to you herein is considered theft, and we reserve our right to prosecute theft to the full extent of the law.

  • You are permitted from time to time to download and/or print one copy of individual pages of the Website or its Content, for your personal, non-commercial use, provided that you give us full attribution and credit by name, keep intact all copyright, trademark and other proprietary notices and, if used electronically, you must include the link back to the Website page from which the Content was obtained. 

  • You may not in any way at any time use, copy, adapt, imply or represent that our Website or its Content is yours or created by you.  By downloading, printing, or otherwise using our Website Content for personal use you in no way assume any ownership rights of the Content – it is still our property.

  • You must receive our written permission before using any of our Website Content for your own business use or before sharing with others. This means that you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, market, create derivative works, exploit, or distribute in any manner or medium (including by email, website, link or any other electronic means) any Website Content because that is considered stealing our work.  

  • We are granting you a limited license to enjoy our Website and its Content for your own personal use, not for your own business/commercial use or in any way that earns you money, unless we give you written permission that you may do so.  

MEDICAL CONDITIONS:

Cloudless Coaching does not diagnose and cannot treat any specific disease, or named condition, but can work with you to support your body and your emotional & mental well being in order to prevent disease and maintain/improve your health.

If you are on prescribed medication by your GP,we will never tell you to stop taking these and would always recommend that you seek medical advice before starting any of our programmes or making changes to your diet, including taking supplements.

NO GUARANTEES:

My role is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Everyone’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.

TESTIMONIALS:

I present real world experiences, testimonials, and insights about other people’s experiences with my Website for purposes of illustration only. The testimonials, examples, and photos used are of actual clients and results they personally achieved, or they are comments from individuals who can speak to my character and/or the quality of my work. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results; rather, these testimonials represent what is possible for illustrative purposes only.

ERRORS AND OMISSIONS:

Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. You agree that I am not responsible for the views, opinions, or accuracy of facts referenced on or through my Website, or of those of any other individual or company affiliated with my business or me in any way. Because scientific, technology and business practices are constantly evolving, you agree that I am not responsible for the accuracy of my Website, or for any errors or omissions that may occur.

NO ENDORSEMENT:

References or links in my Website to the information, opinions, advice, programmes, products or services of any other individual, business or entity does not constitute my formal endorsement. I am merely sharing information for your own self-help only. I am not responsible for the website content, blogs, e-mails, videos, social media, programmes, products and/or services of any other person, business or entity that may be linked or referenced in my Website. Conversely, should my Website link appear in any other individual’s, business’s or entity’s website, programmes, product or services, it does not constitute my formal endorsement of them, their business or their website either

AFFILIATES:

From time to time, I may promote, affiliate with, or partner with other individuals or businesses whose programmes, products and services align with mine.  In the spirit of transparency, I want you to be aware that there may be instances when I promote, market, share or sell programmes, products or services for other partners and in exchange I may receive financial compensation or other rewards. Please note that I am highly selective and I only promote the partners whose programmes, products and/or services I respect. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such programmes, product or service is appropriate for you. You are assuming all risks, and you agree that I am not liable in any way for any programmes, product or service that I may promote, market, share or sell on or through my Website.

PURCHASES AND ONLINE PROGRAMMES:

If paying by PayPal, debit card, or credit card, you give us permission to automatically charge your credit or debit card as payment for your Programmes, Product or Service without any additional authorization, for which you will receive an electronic receipt.  Should you be provided with a Paypal invoice instead, you are required to manually pay it by the date due on the invoice or your Programmes, Product or Service will be put on hold until payment is made.

In the event that payment is not received by the date due, you will have a three (3) day grace period to make the payment otherwise the Programmes, Product or Services will not continue and we reserve the right to cease your access immediately and permanently.  

If you fail to make payment in a timely manner in accordance with these Terms of Use or voluntarily decide to withdraw from our Programmes, Products or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programmes, Products and/or Services. 

All information obtained during your purchase or transaction for our Programmes, Products and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company. 

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programmes, Products, Services, and Programmes Materials for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes. 

REFUND POLICY:

Your satisfaction with your Programmes, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programmes, Products, Services and Programmes Materials, we have a no-refund policy for all products and services. We do not give refunds or exchanges on any other products (including but not limited to online courses, email courses, albums, memberships, or other downloads). Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programmes, Products, and Services, and that no refunds will be provided to you at any time. By using and/or purchasing any of our Programmes, Products, Services or Programmes Materials, you understand and agree that all sales are final and no refunds will be provided except as outlined in this Refund Policy.

TERMINATION:

You have the right to terminate your use of or participation in our Programmes, Products or Services at any time by sending an e-mail to hello@cloudlesscoaching.com 

We reserve the right in our sole discretion to refuse or terminate your access to our Programmes, Products, Services or Programmes Materials, in full or in part, at any time, without notice, by sending you an e-mail to the e-mail address you provided upon purchase of the Programmes, Product or Service.

In the event of cancellation or termination by either of us, you will have 24 hours to pay any and all remaining payments or balances that are owed to us.

Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Programmes, Products, Services and/or our Programmes Materials, including but not limited to our Website, private forum, e-mail communications, Facebook groups, live webinars or conference calls, or any other method of communications related to our Programmes, Products, Services or Programmes Materials at any time without notice and in our sole discretion. 

All of the terms of this Terms of Use, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our Refund Policy will still apply now and in the future, even after termination by you or us.